From the City of Flagstaff:
The City of Flagstaff has experienced a second large water leak at a residential property.
In this latest incident, a property on N. Leroux experienced a
9-million gallon water leak which has generated a bill of $105,000. The
renter at the property was notified of the leak and apparently worked
with the property owner to get the leak fixed. Water consumption is back
to normal levels at the home; however a secondary structure on the site
may be in danger of collapse. City building officials have been
directed to inspect the home and the property in an attempt to identify
any problems with the ground, foundation and/or the structure. While a
bill has been sent, the City has not had a conversation with the
renter/account holder about payment arrangements.
This follows a leak at a University Heights home which resulted in a
loss of 1.5 million gallons of water totaling more than $16,000. That
leak has been fixed and the property owner is working with his insurance
company to pay the bill.
These are unfortunate but important reminders to area homeowners to
have pipes and plumbing checked by a licensed professional. This is
especially important when there are unusual spikes in water usage,
changes in water pressure, standing water/damp areas are noticed on the
property, or sinking/ changes in the foundation. This is in accordance
with the City’s Water Conservation Ordinance (7-03-001-0014) “no person
shall waste water by allowing water to pool or failing to repair water
leaks”.
The current process to determine water usage by the City is not
completely automated. The current process involves a City employee
taking a reading once a month coming back to City Hall and entering that
information into a database.
Once the meter reading is entered, an exception report is created
within one to two weeks. When there are extremely large spikes in water
usage from the previous months reading a staff member is sent to the
residence to see if there is a problem with the meter. If the meter is
fine and there is no evidence of a leak in the front of the home, but
the spike is significant staff will attempt to make contact with someone
at the home. If the resident is not home City staff will leave a door
hanger notifying them that the City has observed an unusually large read
and did not find any issue with the City equipment or City water lines
and recommend the home owner/occupant also check water line from the
meter throughout their home and yard. Common problems include a running
toilet, dripping faucets, or a broken water line under the house or in
the yard.
Currently the City does not have technology that would allow the
meter to be read automatically and sent to the database at City Hall
which could immediately detect abnormal consumption. The City is
currently exploring options for newer technology.
The City is in Water Availability Strategy 1: “Water Awareness that
requires all customers to conserve water, in and outside the home, using
the best practices available to minimize the wasting of water such as
failing to repair water leaks.”
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